CPC is a compliance-focused, technology-driven and performance-based organization. State-of-the-art technology secures our clients’ data, optimizes our processes, and reinforces our commitment to quality. We comply with applicable laws and regulations using detailed policies and procedures to govern our operations. A ‘high-touch’ work-ethic, operational excellence and best-in-class technology delivers the highest levels of customer satisfaction while effectively resolving accounts,
- FISMA-compliant IT infrastructure, data security & privacy safeguards.
- Authority to operate (ATO) on large, complex projects with stringent Service Level Agreements (SLA).
- Robust training programs support our workforce’s ability to achieve the Federal Government’s focus on superior Customer Experience (CX).
- Nationwide coverage in all time zones supported by secure and redundant operational centers in Minnetonka and Clearwater, MN, and Nashville, TN.
Respected and proven leadership team focused always on achieving superior results on performance-based service contracts.