Central Portfolio Control, a full-service and nationally licensed collection agency located in Minnetonka, MN, is proud to have t earned one of the highest ratings by the Better Business Bureau.
The Better Business Bureau’s vision is to create an ethical marketplace where buyers and sellers trust each other. By helping to advance marketplace trust, the BBB promotes integrity and performance. Consumers look to the Better Business Bureau for truthful, accurate, and unbiased information. CPC’s A- rating demonstrates our pledge to providing consistent, reliable, and exceptional service. It acknowledges our commitment to transparency and affords consumers a high degree of confidence that our organization operates in a trustworthy manner and makes good faith efforts to resolve any customer concerns that are filed with the BBB.
“Exceptional customer service is the foundation of our company,” says President, Alicia Lesher. “Our A- rating by the Better Business Bureau reflects our passion for helping our consumers and resolving any issues that may arise. We understand that unforeseen events can lead to financial hardships and our compassionate customer care representatives work quickly to resolve concerns. We treat our consumers with respect and work hard to help them get back on the path to financial wellness.”
Better Business Bureau Rating System
The Better Business Bureau rates businesses using a letter grading system that ranges from A+ (the highest) to F (the lowest) and includes an NR rating (No Rating) for businesses with insufficient information. When assigning a grade to a business, the BBB considers 13 rating elements that include, but are not limited to complaint volume, unanswered complaints, unresolved complaints, type of business, time in business, transparent business practices, and more. The letter grades are calculated using a point system that ranges from 0-100. Central Portfolio Control’s A- rating indicates our earned score between 90- 93.99 points (out of 100).
The CPC team is passionate about helping consumers and responds timely to concerns. Our dedicated and experienced team works diligently to resolve consumer complaints. One of the ways we help our consumers is through flexible payment options. We encourage our consumers to call us at 800-670-2545 and speak to a friendly CPC representative regarding available payment options for account resolution.
About Central Portfolio Control
Founded in 1998, Central Portfolio Control, or CPC, is a full-service and nationally licensed collection agency focused on the recovery of distressed accounts receivable. CPC manages accounts on behalf of creditor clients while maintaining the highest ethical and legal standards. Central Portfolio Control is a consumer-focused organization that employs high-quality professionals to implement proven processes of compliant collection and recovery, delivering exceptional customer service and bottom-line results. The Company is headquartered in Minnetonka, MN.
