Our Professional and Compliant Services

Central Portfolio Control is a professional debt collection agency that employs a consumer-centric approach when assisting our clients with recovering distressed accounts. We help creditors at the local, regional, and national levels to achieve financial performance goals with minimal risk. Our team understands the importance of protecting our clients’ brands and engages customers with a compassionate yet strategic approach to collections. We provide regular training for our representatives and deploy the latest technologies to monitor our team’s approach, making sure that communications are in a respectful and compliant manner. CPC’s blend of technology and exceptional customer service helps our partners to maximize resources, minimize risk, and improve financial performance.

Credit Product & Industry Experience

CPC has decades of experience recovering accounts that originated in different ways. We understand the nuances of working with different consumers and helping to find amicable solutions by really understanding the consumer’s point of view.

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Areas of Expertise

Automotive Loans & Leases

Commercial Loans

Construction Firms & Contractors

Credit Cards

Equipment Leasing

Homeowner Associations

Mortgages

Overdraft DDA

Retail Credit Cards

Student Loans

Automotive Loans & Leases

We understand the ever-changing landscape of automotive lending. The regulations surrounding auto loans & leases are complex and require special care and knowledge during the debt collection process. Central Portfolio Control provides streamlined recovery services that help automotive creditors recover funds from distressed loans and leases. We represent auto lenders at all stages in the recovery process from early-out programs through late-stage deficiency efforts.

Commercial Loans

Recovering funds from small businesses and their owners can be a complicated process. Central Portfolio Control has proven experience in helping small businesses to satisfy their financial obligations without putting them out of business. Our knowledgeable team combined with our proprietary tools enable us to achieve optimal results without unnecessary compliance risks. Compromised relationships and tarnished reputations can be costly and even result in lost business. Our team’s respectful communication with business owners helps to preserve relationships. We have the expertise to respectfully help business owners to establish a payment plan and resolve debt obligations.

Construction Firms & Contractors

Overdue payments can be very frustrating and costly for construction firms and contractors. The burden of unpaid invoices disrupts cash flow and can negatively impact business operations. Central Portfolio Control has experience in working with construction companies and contractors to recover money that is past due for services rendered. We understand the value of each customer and maintain the highest levels of compliance and respect while working on our client’s behalf. By partnering with us, clients can return to core business with the confidence that they will be paid for work performed and quickly recover monies owed.

Credit Cards

Central Portfolio Control works with financial institutions and creditors to collect and recover funds from distressed credit card accounts. We have a deep understanding of the Fair Debt Collection Practices Act and other rules and regulations that surround the receivables industry. Our intimate knowledge of credit card collections enables us to outperform our competitors and helps to maximize the value of our client partner’s account portfolios. Through our specialized workflow processes, we approach the collection of past due accounts in a compliant manner to assist clients throughout the entire account lifecycle.

Equipment Leasing

The burden of late payments for equipment leases can affect not only cash flow but also future business capacity. We understand the unique processes that must be followed during the repossession and deficiency collection processes. Our expertise optimizes recovery efforts and streamlines the paperwork and documentation required for compliance. Our team’s methodical management of the equipment leasing recovery process helps each client achieve maximum recovery while focusing on core business.

Homeowner Associations

The recovery of overdue Homeowner Association accounts can be complicated. When property owners become past-due, Central Portfolio Control can help recover funds quickly and compliantly. Our recovery team has the special knowledge that HOA recoveries require to ensure compliance with all applicable laws and regulations during the collection process. We understand the intricacies of recovering delinquent funds from unit owners and the importance of meticulous documentation and procedural adherence.

Mortgages

Mortgages are a very unique portfolio and require special knowledge during the account recovery process. Compliance is critical during each step in the recovery process. Our team has expertise in the stringent requirements of recovery documentation and procedures, including the management of foreclosure, repossession, and deficiency collection processes. We understand that mortgages may default for several different reasons and take a compassionate approach to recovering these distinctive accounts receivable.

Overdraft DDA

Central Portfolio Control works with banks, credit unions, and other financial institutions to collect and recover funds from distressed and overdraft checking accounts. Our specialized financial institution recovery team understands the delicate balance required to collect on these overdue accounts. We create customized strategic engagements throughout the entire account lifecycle. By leveraging our experience in collecting overdraft accounts, our client partners can compliantly increase rates of recovery.

Retail Credit Cards

We partner with financial institutions and creditors to collect funds from delinquent retail credit card accounts. Our intimate knowledge of retail credit card collections enables us to outperform our competitors in a compliant manner. Central Portfolio Control understands the unique attributes of retail credit cards and has developed systems and processes for improving the recovery performance of these accounts.

Student Loans

Private student loans are vastly different federal student loans and the responsibility of loan repayment can be overwhelming and lead some consumers to fall behind in payments. Recovery of private student loans requires special knowledge of the private loan default and delinquency system. We understand the intricacies of compliance which include specific documentation and stringent adherence to policies, procedures, and laws. The Central Portfolio Control team has the experience to manage the many unique challenges of this process to optimize recovery efforts.