We can resolve
this together!

We understand the financial challenges consumers are facing and are here to work together to resolve outstanding debts.

Lookup My Account

Learn More

We can resolve
this together!

We understand the financial challenges consumers are facing and are here to work together to resolve outstanding debts.

Lookup My Account

Learn More

Flexible Repayment Plans

Helpful Representatives

Educating Consumers

Flexible Repayment Plans

Helpful Representatives

Educating Consumers

Central Portfolio Control

4.8

review us on

Sara Candon

23:01 02 Jul 25

I had a fantastic experience with Brandon. He was incredibly helpful and took the time to really understand my situation. I truly appreciate his support and professionalism. Thank you 🙏🏼

Caleb Lyons

14:45 26 Jun 25

I worked with Tracy Morris, and she was wonderful. Discounted my current collection amount that was hindering my credit score, gave me her direct line and email and times to reach her for a easy process. Thank you Tracy! Request Tracy for your debt collection needs!

Emily Bird

19:12 25 Jun 25

I had an excellent experience with Joanne Repke while setting up a payment plan. She was incredibly understanding of my situation and took the time to work with me to find an option I could realistically afford.

She explained everything clearly, answered all my questions with patience, and never made me feel rushed or pressured.

Thanks to Joanne , I left the call feeling supported and less stressed about my finances. Their kindness and professionalism made a difficult situation much easier to manage.

Thank you again for your outstanding support!

Michelle Tryon

22:38 18 Jun 25

I called in today to stop my monthly payments and just pay off in full. Juan Soto at Central Portfolio Group was able to stop my monthly payments and take a 1 time payment to clear up my account. He explained in great detail the process of receiving email with letter of payment and following day another letter reflecting payoff completion as that's the most important letter. Iin case doesn't fall off credit report or something like that..
Great customer service and awesome experience!!
Thank again for all your help!!!

Mercy umoibang

20:18 11 Jun 25

I had a great conversation with Juan Soto He was friendly, professional, and very helpful. She answered all my questions right away and made the whole process smooth and stress-free. I also really appreciated how easy the payment process was after our call.

Kristin Malone

14:07 06 Jun 25

I had a great experience with Joanne Repke. She was friendly, professional, and incredibly helpful. She answered all of my questions quickly and made the whole process smooth and stress-free. I also really appreciated how easy it was to make a payment. The system is user-friendly and straightforward, which made everything even more convenient. Overall, a very positive experience from start to finish!

Crystal Chavez

18:45 05 Jun 25

Jeff Akins was amazing in helping me set up reasonable payments. He was professional yet compassionate on my situation. I look forward to working with him to resolve this debt.

Allen Niren

14:09 04 Jun 25

First and foremost I want to thank Jim Lindsey for listening and being the backbone of Central Portfolio Control. I had an account in collection and I settled with them. I had been getting the runaround with several people that worked there about getting a settlement letter that I needed to give to my lender so I can purchase a house. I am a disabled veteran and have PTSD and I was about to give up but I don't want to be homeless so I called again and finally got to the most amazing employee that works there! Jim Lindsey!!! He was able to make everything happen without giving me the runaround or attitude. I received the letter not even an hour later. I want to thank you from the bottom of my heart for helping me get the paperwork that I needed! You are a great asset to this company 1000%

Angi Avery

15:52 30 May 25

Chris was polite, professional and definitely helped me get my account set up towards getting this debt paid off. He listened to my needs and ensured with follow up that I was satisfied.
He deserves a raise!
Sincerely Angela Avery

Jan Dunn

19:10 28 May 25

I am so very pleased to make some favorable remarks about two of your finest…Edwin A and Nick D.
These young men most definitely fit the ideal profile of a customer representative.
Both took their time to walk through all of the details of my account and what needed to be done. Their knowledge of the situation showed their impeccable training.
I was able to pay my balance with a feeling of joy and dignity with the assistance of these really nice guys. Thanks so much.. Jann Dunn

Tryan66H8A

22:26 22 May 25

I have been receiving occasional texts about a debt I was not aware of. Because of the scam-tastic world we live in, I looked up the company it claimed to be from instead of responding directly to the text, and spoke with a most pleasant gentleman named Austin Mortar with Central Portfolio Control. He was very friendly, respectful, and patient while verifying that it was, in fact, legit. He even expressed his sympathy with me when my pen exploded in the middle of our conversation, and was patient while I was scatter brained and cleaning up the mess.
Austin was able to answer all my questions within reasonable limitations, explained a variety of options for me moving forward, and helped me get my account settled in just a few minutes. Given the situation, I am also impressed with the frequency of messages I was receiving (no spamming or feeling harassed, just due diligence). He also explained how I can find out more information about the original bill.
It was very pleasant talking to you Austin, hope you have a lovely evening!

Sarah Brown

20:31 20 May 25

I am so grateful for crew member Joan Repke! Hope I am spelling her last name right lol. She was so nice and sweet and patient. She listened to my situation and was very empathetic and wanted to help me settle and pay off my debt. She did just that she was able to work with me and now my debt is paid off with this company! Thank you again Joan for bringing back amazing customer service :-)

Rickia Deleon

17:49 16 May 25

I had an amazing experience working with Chris from central portfolio control. He was able to get me aligned with a payment plan that fit my needs quickly and efficiently. I’m grateful that he was able to help me out. Definitely recommend

Marie Chin Sue

13:06 06 May 25

I want to express our sincere thanks to Jason Merrill at CPC. He was kind, courteous, and professional each time I spoke to him by phone. He was there to provide help to clear up our situation in a timely matter. He answered all our questions, provided clear directions, and did it with poise and dignity. Thank you so very, very much for the service you provided. Have an awesome blessed day!

Ashley Barrett

17:15 25 Apr 25

I had the pleasure of speaking with Jeff Adkins, and he was both professional and kind throughout our conversation. Discussing debt can be stressful, but Jeff took the time to help me explore payment plan options with genuine understanding and patience. He made a difficult topic feel manageable and never made me feel embarrassed or rushed. I truly appreciate his dedication to excellent customer service and the respectful way he handled everything.

Lei B

15:05 10 Apr 25

I had the pleasure of working with Shannon Bailey, she was so helpful, kind, and efficient! She gave me all of my options, explained a great deal to settle my account and got it set up in one easy call! Grateful to have worked with her!

Lohe Kaaloa (Steve)

20:08 13 Mar 25

I had the pleasure of working with Juan Soto at Central Portfolio Control, and I couldn't be more grateful for his professionalism and kindness. He took the time to patiently explain my options, answer all my questions, and guide me through the process with compassion and understanding.

Debt-related conversations can be stressful, but Juan made the experience much easier by treating me with respect and empathy. His willingness to work with me and provide clear, helpful information truly made a difference. I appreciate the patience and dedication to great customer service.

If you ever have to deal with debt collection, I highly recommend working with Juan at Central Portfolio Control. His professionalism, kindness, and support are truly commendable!

Curtis Cox

13:52 20 Jan 25

Clay Clayton excellent service

Ashley Plant

19:40 17 Jan 25

Shalon porter, so easy to talk to. And very understanding.

joshua suttles

19:03 17 Jan 25

Coit Clayton was very helpful and gave me the information I needed to take care of this bill.

Juan Campos

17:24 17 Jan 25

GREAT PLACE SETTLED MY ACCOUNT FOR WAY LESS THAN WHAT I OWED GREAT CUSTOMER SERVICE TEAM HAPPY WITH THE SERVICE

Raquel Adams

16:45 17 Jan 25

Jim Hayward was great to work with in resolving my debt. Very professional and reliable

Jaime Hayward

18:45 13 Jan 25

Who wants to pay a debt?? Today I spoke with Tara Olsen at CPC and it was truly a pleasure! She is great at her job and provides beyond awesome customer service! Thank you so much for assisting me with getting back on track!

mike sokolowski

15:19 10 Jan 25

Jeff Akins, was very helpful and more importantly empathetic regarding my situation. He was able to help me resolve everything and get me back on the right track. This is definitely not an easy job that he holds, but he did it with much professionalism and a great attitude. Thank you for your services.

Sakeema Telfair

21:12 16 Dec 24

I spoke with David Ailport today by phone and he was very pleasant and did an amazing job explaining my options to me. He was very informative and super helpful. He stayed on the line until I called my bank and not once did, he complain. Collection agencies can be very difficult to deal with because their reps can come off as rude and disrespectfully demanding. Thank you, David, for making my experience a great one. You made me want to resolve my debt even more just by your courtesy attitude. You deserve a RAISE! Happy holidays!

Denton Pinder

21:31 05 Dec 24

It was great working with Brandon to resolve my debt. From the start, he was incredibly considerate, always listening to my concerns and making sure I felt comfortable every step of the way. He took the time to explain all my options and never rushed me into any decisions. His empathy and understanding really made me feel like he wanted to see me win. It’s wintertime but he warmed my heart with kindness. God Bless you Brandon !

Naysha Sexton

19:04 17 Oct 24

I had an excellent experience working with Jim Lindsey. He was incredibly patient, taking the time to thoroughly explain everything to me and making sure I had all the information I needed. I really appreciated his willingness to wait and provide clarification when needed, making the entire process smooth and stress-free. Jim's professionalism and dedication to ensuring I was comfortable and informed throughout really stood out. Highly recommend working with him!

Jordan Thiemer

20:16 26 Jun 24

Jeff Akins helped me out with the payments no problem and was really nice about it as well.

kayla salmon

15:33 25 Jun 24

Daniel Wagner

14:49 25 Jun 24

ryan hansen was nice.

Kimberlyn Morgan - Jenkins

23:28 24 Jun 24

Straight and to the point, very helpful.

Isabel Diaz

22:50 24 Jun 24

Helped me out so much

Draqyia Hayslett

20:29 21 Jun 24

Jim Lindsey was my customer services representative
He was very knowledgeable of my financial situation and he was willing to work with me to get my debt down. He wasn’t like most debt collectors , he was more so a friend trying to help me, do and become better in being reasonable and understanding about my own finances.
He treated my situation with empathy and was willing to take any payment that ” I “ desired to pay down my debt !
I just wanna say I appreciate it. And I can’t wait till I get to the finish line !

Gina Tinker-Williams

13:48 17 Jun 24

Jeff Atkins from Central Portfolio Control was courteous and professional in all his interactions with me. I was skeptical at 1st as I often receive spam calls. He was respectful and patiently took the time to explain where he was from and what he needed to accomplish after verifying my identity. Jeff was also willing to wait for me to figure out my budget and how I could afford making smaller payments for my debt. He was very helpful.

whitney daniels

15:26 05 Jun 24

Jim Lindsey made a potentially stressful situation an absolute breeze. He was friendly and helpful. He took his time to explain the process and quickly assisted me in resolving what I needed taken care of. He is a great example for how business should be conducted. His customer service is top tier & I hope anyone calling in has the opportunity to work through their situation with him.

Selena Ouimet

23:02 14 Apr 23

I had the pleasure of speaking to Katrina today. She was awesome and helped me resolve my debt issues today. She was not only professional but a pleasure to speak to. She was friendly, helpful and great personality. You don't always get that level of assistance when it comes to resolving a debt. She was a pleasure to work with and thankful she was the voice on the other end! Thank you, Katrina!

Quint Gallaher

18:01 05 Jan 23

I've been dealing with this company for about the last 6 months or so, specifically with Ryan Hill. Handling debt isn't exactly the most fun thing to have to do, but he is who I've been in direct contact with about any questions, payment updates, etc. and has been excellent to work with. Always has the answers to my questions, respectful and anytime we have had to discuss the matter, he checks to see if there is ever any way to help lower my monthly payments or secure a lower settlement amount. Dealing with this is definitely annoying, but I can't say enough about Ryan. Thanks again!

Abigail Graham

19:31 31 Dec 22

Katrina was very nice and professional. She helped me save 10% in my debt this holiday season. She also made it very easy to pay and answered all of my questions! I enjoyed how transparent they were on the details of my debt to make sure that it really belonged to me.

Paul Wetherold

20:41 22 Nov 22

George was great! It was a pleasure to deal with someone who can get things done - even if it’s with a collection agency. In a matter of minutes I was able to clear the 2018 debt that I had no prior knowledge of due to never having received any of the notices that had been sent to me. George reported this immediately to the credit agency so that my credit score will be restored to its previous level. Thanks, George!

Cindy Remmick

00:51 26 Oct 22

George helped me when I could not reach a resolve with the hospital that was billing me for a bill that showed on my bank account as a debit. He contacted me by phone and e-mailed me with the information I needed. Rarely in these days can you find a "person" to talk to that is willing to go over and above to give you what you need to move forward. I would highly recommend him if every dealing with someone from Central Portfolio- you will not be disappointed! Cinner

Erika Reddick

15:20 30 Jul 22

John Markel has been such a pleasure to work with. Thank you for working with me so diligently. You've made this easy for me to get my debt paid off!

Mikkila akins (SemiSingleGirl)

16:57 25 Jul 22

George was amazing!! He was so personable and made it extremely easy to settle my medical debt. I appreciate his help so much because settling this debt has me closer to my dream place. Appreciate you George!

Chelsea Jolovitz

17:33 12 Jul 22

Elizabeth at Central Portfolio Control really helped our family clear our debt with a hospital. The debt had started out so large(I'm talking over $100,000) that it felt truly impossible to tackle. We spent years of back and forth and negotiating, making payments and tears with the hospital itself. After she recieved our debt in collections(sadly) she helped us manage our debt and pay it off. She offered them a settlement amount and sure enough they finally countered with a reasonable total. The initial calls after our debt had been brought to their agency did throw me off because they ask for your personal information before telling you what it is regarding. I am very thankful, emotional, and relieved to have this behind us.

The medical/insurance world is hurting families and truly causing heartbreak and I hope that changes one day. This hospital would never allow us a payment plan unless we split $106,000 over 36 months making our payments $2995 a month. Not sure about anyone else, but that was never an option. We felt like we had no way out, until now.

I feel like I can finally breathe.

Christina DeBoard

19:46 29 Jun 22

After receiving a letter from this company, I called and was extremely rude. Upon further investigation, I realized to my humiliation that I was in the wrong. Georgi Kortava was overwhelmingly patient, as well as gracious. He kept his composure and was very kind to me. He was the best debt collector there is! Thank you for being so wonderful, Georgi!

15:29 23 Jun 22

It’s basically my own fault I had medical bills go to collections. My compliant is truly against St Clare Hospital in Lakewood, WA (don’t go there, just don’t). Nonetheless, I finally decided to put this to rest and spoke with Georgi and he told me everything he would do to get this nightmare behind me. Even though this was a collection call, he was pleasant and professional, however, i hope I never have to talk to him again, lol! Thanks Georgi

Central Portfolio Control

4.8

review us on

Sara Candon

23:01 02 Jul 25

I had a fantastic experience with Brandon. He was incredibly helpful and took the time to really understand my situation. I truly appreciate his support and professionalism. Thank you 🙏🏼

14:45 26 Jun 25

19:12 25 Jun 25

22:38 18 Jun 25

20:18 11 Jun 25

14:07 06 Jun 25

18:45 05 Jun 25

Jeff Akins was amazing in helping me set up reasonable payments. He was professional yet compassionate on my situation. I look forward to working with him to resolve this debt.

14:09 04 Jun 25

15:52 30 May 25

19:10 28 May 25

22:26 22 May 25

20:31 20 May 25

17:49 16 May 25

13:06 06 May 25

17:15 25 Apr 25

15:05 10 Apr 25

20:08 13 Mar 25

13:52 20 Jan 25

Clay Clayton excellent service

Ashley Plant

19:40 17 Jan 25

Shalon porter, so easy to talk to. And very understanding.

joshua suttles

19:03 17 Jan 25

Coit Clayton was very helpful and gave me the information I needed to take care of this bill.

Juan Campos

17:24 17 Jan 25

GREAT PLACE SETTLED MY ACCOUNT FOR WAY LESS THAN WHAT I OWED GREAT CUSTOMER SERVICE TEAM HAPPY WITH THE SERVICE

Raquel Adams

16:45 17 Jan 25

Jim Hayward was great to work with in resolving my debt. Very professional and reliable

18:45 13 Jan 25

15:19 10 Jan 25

21:12 16 Dec 24

21:31 05 Dec 24

19:04 17 Oct 24

20:16 26 Jun 24

Jeff Akins helped me out with the payments no problem and was really nice about it as well.

kayla salmon

15:33 25 Jun 24

Daniel Wagner

14:49 25 Jun 24

ryan hansen was nice.

Kimberlyn Morgan - Jenkins

23:28 24 Jun 24

Straight and to the point, very helpful.

Isabel Diaz

22:50 24 Jun 24

Helped me out so much

20:29 21 Jun 24

13:48 17 Jun 24

15:26 05 Jun 24

23:02 14 Apr 23

18:01 05 Jan 23

19:31 31 Dec 22

20:41 22 Nov 22

00:51 26 Oct 22

15:20 30 Jul 22

John Markel has been such a pleasure to work with. Thank you for working with me so diligently. You've made this easy for me to get my debt paid off!

Mikkila akins (SemiSingleGirl)

16:57 25 Jul 22

Chelsea Jolovitz

17:33 12 Jul 22

Christina DeBoard

19:46 29 Jun 22

15:29 23 Jun 22

MAKE A PAYMENT

Central Portfolio Control understands the need to be flexible. We provide convenient payment options for consumers to resolve accounts. Payments can be made online, over the phone, and by mail.

Pay Now

Central Portfolio Control Debt Collection Agency

Central Portfolio Control is a nationally licensed collection agency providing professional recovery services for our clients. Our experienced team of collection professionals assist our clients in achieving optimal financial performance while we uphold our client’s company values and protect their brand.

Learn More

Central Portfolio Control Debt Collection Agency

Learn More

Our Professional and Compliant Services

Central Portfolio Control is a professional debt collection agency that employs a consumer-centric approach when assisting our clients with recovering distressed accounts.

Learn More

Automotive Loans

Commercial Loans

Federal Government Services

Traditional & Retail Credit Card

State & Local Contracts

Revenue Cycle Management

Mortgages

FinTech

Medical

Student Loans

CONSUMER RESOURCES

Central Portfolio Control understands the needs of consumers. To help educate the public about the importance of financial literacy, we have compiled this list of free resources.

Look Up My Account

Learn More

CONSUMER RESOURCES

Central Portfolio Control understands the needs of consumers. To help educate the public about the importance of financial literacy, we have compiled this list of free resources.

Look Up My Account

Learn More

Why is CPC Calling me?

If you have received a call from Central Portfolio Control, it may be in an attempt to contact you regarding an outstanding account in your name. As a third party collection agency, we work on behalf of our creditor partners to recover overdue debts.

Due to the rules and regulations that govern debt collection, we are limited in the amount of information that we can leave in a message or voicemail.

Career Opportunities with Central Portfolio Control

We recruit skilled professionals interested in working for our industry-leading company in a professional, collaborative, and flexible environment. Our unique business provides employees with a truly unlimited earning potential and flexible hours. We provide our team with the opportunity to build a high-paying career using our business’ infrastructure, technology, and experienced leadership.

Learn More About Central Portfolio Control

What is Central Portfolio Control?brandingarc2024-09-04T15:44:29-04:00

What is Central Portfolio Control?

Central Portfolio Control is a full-service licensed collection agency located in Minnetonka, Minnesota. We are a consumer-focused organization that manages accounts nationwide on behalf of our creditor clients. Founded in 1998, CPC takes an empathetic approach to recovering accounts and works with consumers to resolve their account balances. We care about consumers and want to find amicable solutions that allow them to satisfy their debts and return to financial health. For more information about our company and the professional services we provide, please visit the Central Portfolio Control YouTube channel.

Why is Central Portfolio Control Calling Me?brandingarc2024-09-04T15:41:42-04:00

Why is Central Portfolio Control Calling Me?

If you have received a call from Central Portfolio Control (CPC), we may be attempting to contact you regarding an outstanding account balance in your name. As a third-party collection agency, we work on behalf of our creditor clients to recover delinquent debts. Due to the laws and regulations that govern debt collection, we are limited in the amount of information that we can include in a message or voicemail. We encourage you to call us during business hours and speak to one of our professional representatives. After we verify your identity, we can answer your questions, update your contact information as needed, help you make a payment, set up a payment plan, and discuss options for resolving your account. Please call us at 1-800-834-2147 and we will be happy to help you.

Is Central Portfolio Control a Legitimate Debt Collector?brandingarc2024-09-04T15:42:19-04:00

Is Central Portfolio Control a Legitimate Debt Collector?

Yes, Central Portfolio Control is a legitimate company. We are a licensed collection agency that works on behalf of our creditor clients to manage accounts and recover delinquent debts nationwide. If you have received a phone call from us, we may be attempting to reach you regarding your account. Due to laws and regulations that govern the debt collection process, we are limited in the amount of information that we can leave on your voicemail. If you have received a message from us, please call us toll-free at 1-800-834-2147 or email us at [email protected]. We will be happy to assist you with your account.

Who does Central Portfolio Control collect for?brandingarc2024-09-04T15:42:43-04:00

Who does Central Portfolio Control collect for?

Central Portfolio Control is a collection agency that employs a consumer-centric approach when assisting our creditor clients of all types. We help creditors at the local, regional, and national levels to achieve financial performance goals with minimal risk. CPC is proficient in automotive loans and leases, commercial loans, construction firms and contractors, credit card debt, equipment leasing, homeowner associations, mortgages, overdraft DDAs, retail credit card debt, and student loans.

Learn More About Central Portfolio Control

What is Central Portfolio Control?brandingarc2024-09-04T15:44:29-04:00

We can resolve this together!

We can resolve this together!

Flexible Repayment Plans

Helpful Representatives

Educating Consumers

Flexible Repayment Plans

Helpful Representatives

Educating Consumers

MAKE A PAYMENT

Central Portfolio Control Debt Collection Agency

Central Portfolio Control Debt Collection Agency

Our Professional and Compliant Services

Automotive Loans

Commercial Loans

Federal Government Services

Traditional & Retail Credit Card

State & Local Contracts

Revenue Cycle Management

Mortgages

FinTech

Medical

Student Loans

CONSUMER RESOURCES

CONSUMER RESOURCES

Why is CPC Calling me?

Career Opportunities with Central Portfolio Control

Learn More About Central Portfolio Control

Learn More About Central Portfolio Control

We can resolve
this together!

We can resolve
this together!