Consumer Debt Collection
Services

Helping consumers resolve accounts with respect and compliance

Central Portfolio Control (CPC) provides consumer debt collection services designed to help individuals resolve accounts in a fair, transparent, and professional way. We believe that every interaction should be respectful, compliant, and focused on helping consumers move forward.

Learn about repayment options

Helping consumers resolve accounts with respect and compliance

Central Portfolio Control (CPC) provides consumer debt collection services designed to help individuals resolve accounts in a fair, transparent, and professional way. We believe that every interaction should be respectful, compliant, and focused on helping consumers move forward.

Learn about repayment options

Helping Consumers Resolve Accounts with Respect

When consumers hear from a debt collection agency, questions naturally follow: Is this legitimate? What are my options? At CPC, we answer those questions with transparency and professionalism.

As a licensed consumer debt collection agency with more than 25 years of experience, CPC ensures that consumers are treated fairly in every interaction. Our representatives are trained to provide clear information, explain available repayment solutions, and protect consumer rights under all applicable laws.

Compliance and Consumer Rights in Debt Collection

CPC’s consumer-focused services are built on a compliance-first framework. We strictly follow:

FDCPA (Fair Debt Collection Practices Act) standards for fairness and transparency
State licensing requirements across the United States
Data security protocols including SOC 2 and PCI certification

Our goal is to ensure that consumers not only have a clear path to resolve their accounts but also know their rights are protected at every step.

Helpful Video

Who is Central Portfolio Control?
Watch this short video to learn who CPC is, why you may be hearing from us, and how our consumer debt collection services are designed to help you resolve your account.

Consumer Collections FAQs

Answers to common questions from originating creditors about our consumer debt collection services.

Is Central Portfolio Control legit for consumer collections?

Yes. CPC is a fully licensed and accredited consumer debt collection agency with more than 25 years of experience.

What repayment options does CPC offer consumers?

We offer secure online payments, phone payments with trained representatives, mail-in payments, and flexible repayment plans.

How does CPC protect consumer rights?

CPC follows all FDCPA guidelines, state-specific regulations, and data security protocols to ensure consumer rights are protected during the collection process.

Does Central Portfolio Control report consumer accounts to credit bureaus?

In some cases, accounts may be reported. When resolved, CPC requests deletion of its tradeline within approximately 30 days of final payment.