Medical Debt Collection
Services

HIPAA-Compliant, Patient-Focused Healthcare Collections

Central Portfolio Control (CPC) partners with hospitals, clinics, and healthcare providers nationwide to resolve medical debt. Our medical debt collection services prioritize compliance, transparency, and respect, ensuring patient-provider trust is preserved.

Contact us about medical services

HIPAA-Compliant, Patient-Focused Healthcare Collections

Central Portfolio Control (CPC) partners with hospitals, clinics, and healthcare providers nationwide to resolve medical debt. Our medical debt collection services prioritize compliance, transparency, and respect, ensuring patient-provider trust is preserved.

Contact us about medical services

Why Healthcare Providers Choose CPC

Recovering healthcare debt requires a unique balance of professionalism, compliance, and compassion. At CPC, we understand that every patient interaction reflects on the provider’s reputation. That’s why our medical debt collection services are designed not only to recover balances but also to preserve trust.

CPC brings more than 25 years of experience working with healthcare providers across the country. Our nationwide licensing, strict adherence to HIPAA regulations, and SOC 2 and PCI-certified systems ensure that patient data is always protected. Beyond compliance, our representatives are trained to communicate with empathy, offering repayment options that make it easier for patients to resolve accounts without harming the provider relationship.

Compliance in Medical Collections

CPC takes a compliance-first approach to every healthcare recovery engagement. Our processes follow:

HIPAA privacy and security protections to safeguard medical data
FDCPA standards to ensure communication is clear and respectful
State-specific regulations that govern medical billing and debt recovery

By combining regulatory expertise with consumer respect, CPC helps healthcare providers stay compliant while achieving meaningful recovery results.

Medical Collections FAQs

Answers to common questions from healthcare providers about our account servicing.

Are Central Portfolio Control’s medical collection services HIPAA compliant?

Yes. CPC strictly follows HIPAA privacy and security requirements when managing medical accounts.

How does CPC protect patient relationships?

Our representatives are trained to communicate with empathy and respect. We provide repayment options designed to help patients resolve accounts without straining provider trust.

Is CPC licensed to provide medical debt collection services nationwide?

Yes. CPC is fully licensed and bonded across the U.S. to serve healthcare providers of all sizes.

Does Central Portfolio Control report medical debt to credit bureaus?

In some cases, medical accounts may be furnished to credit bureaus. When resolved, CPC requests deletion of its tradeline within approximately 30 days of the final payment.