Central Portfolio Control is a leading collection agency located near the Twin Cities of Minnesota. We make every effort to provide superior customer service and helpful information to ease the process of debt resolution. In this edition of our consumer video series, we’re answering some of our top FAQs, or Frequently Asked Questions. Click below to watch or read on to learn more:
Why is CPC calling me?
If you have received a call from Central Portfolio Control, it may have been an attempt to contact you regarding an outstanding account in your name. Central Portfolio Control is a third-party collection agency representing creditors such as banks, finance companies, and other financial institutions.
We carefully comply with all laws and regulations applicable to the receivables management industry. If you have been contacted by our company regarding past due financial obligations, we invite you to contact us and learn more about the options that will help you resolve your account.
Is CPC a bill collector?
Yes, Central Portfolio Control or CPC is a debt collector headquartered in Minnesota. CPC strives to resolve accounts amicably and respectfully. Sometimes referred to as “bill collectors,” we are nationally licensed debt collectors focused on the professional and respectful recovery of overdue accounts.
Founded in 1998, CPC provides top-quality services to our clients and creates job opportunities in the local community. CPC is headquartered in Minnetonka, MN, and is licensed and bonded in all 50 states.
Who does Central Portfolio Control collect for?
We help creditors at the local, regional, and national levels. CPC is proficient in automotive loans and leases, commercial loans, construction firms and contractors, credit card debt, equipment leasing, homeowner associations, mortgages, overdraft DDAs, retail credit card debt, and student loans.
If you need help understanding more about your account, please contact us. Once we verify your information, we will be glad to provide you with details about the original creditor, account balance, interest rate, payment history, and delinquency or charge-off date.
Does Central Portfolio Control sue?
Central Portfolio Control does not sue account holders for overdue accounts. CPC is a third party collection agency that works hard to make each interaction a positive one for our consumers. We do not provide litigation services.
How do I contact CPC?
You can reach a Customer Care Representative by phone during our normal business hours. We welcome the opportunity to help you. If you have questions about a statement you received, need assistance with making a payment, or would like to discuss options for your account, please feel free to contact us.
As part of our commitment to consumers, CPC works closely with each account holder to amicably resolve their account. To learn more about our policies, call our team toll-free at 1-800-834-2147 or complete the contact form on our website.
Hours of Operation:
Monday – Thursday: 7am to 8pm (CST)
Friday: 7am to 4pm (CST)
Saturday: 9am to 12pm (CST)
About Central Portfolio Control
Headquartered in Minnetonka, MN, Central Portfolio Control, Inc. (CPC) is a full-service and nationally licensed collection agency focused on the recovery of distressed accounts receivable. Since being founded in 1998, the Central Portfolio Control team has continued to grow, providing top-quality services to our clients and jobs to our local community.
