Why Choose Central Portfolio Control?

Central Portfolio Control or CPC is a nationally licensed collection agency and financial management firm providing nationwide debt recovery, administrative and Business Process Outsourcing (BPO) services to leading public- and private-sector organizations. CPC’s engaged and focused leadership team leads our highly trained workforce to provide responsive, friendly, and compliant support that achieves our clients’ critically important customer care and financial objectives. We are committed to upholding and protecting our clients’ core values and hard-earned reputations. In addition to government related projects, we support the needs of the nation’s leading healthcare and financial service providers.

Central Portfolio Control Strengths And Differentiators

CPC is a compliance-focused, technology-driven, and performance-based organization. State-of-the-art technology secures our clients’ data, optimizes our processes, and reinforces our commitment to quality. We comply with applicable laws and regulations using detailed policies and procedures to govern our operations. A ‘high-touch’ work-ethic, operational excellence and best-in-class technology delivers the highest levels of customer satisfaction while effectively resolving accounts, 

1. FISMA-compliant IT infrastructure, data security & privacy safeguards. 
2. Authority to operate (ATO) on large, complex projects with stringent Service Level Agreements (SLA).
3.  Robust training programs support our workforce’s ability to achieve the Federal Government’s focus on superior Customer Experience (CX). 
4. Nationwide coverage in all time zones supported by secure and redundant operational centers in Minnetonka and Clearwater, MN, and Nashville, TN. 
5. Respected and proven leadership team always focused on achieving superior results on performance-based service contracts.